The MTM software support uses a ticket system for TiCon customers with valid service contract. The ticket system keeps records of requests and problems of our customers in one place. The customers can check their ticket status at any time.

Apart from the verbal description, you can add pictures, log files and other information to tickets.

Requirements:

•valid service contract

•Password for access

Access:

•https://portal.mtm.org/Helpdesk/

•Login entering your e-mail address and the password you have received from us